agencies with any legacy at all are likely to be caught in the “we’ve always done it this way” mentality, only further complicated by automation. A careful review of what is being done coupled with how it’s being done is necessary to determine that the right things are being done the right way. This stems from currently published agency procedures and validates the practice vs. protocol outlined in the agency documentation.
See other areas of Operational Excellence
Comprehensive Agency Review
Onsite Operations Efficiency Audits
Procedure Development and Documentation
Accounting Efficiency Review
Agency Automation Maximization Review
Information Technology Systems Maximization
