Are you poised to meet the needs of those “demanding” customers? Or should you be?
Yes, consumers are more demanding all the time. Our “microwave” society has done this to “them” (which even includes “us” if you look at hour own habits!). “They” want “it” faster, more choices, better quality, for less….and the list goes on. We must constantly be looking at how we do what we’d do and improving all the time or we simply can’t compete with those that are. If you’re totally exhausted running in this “treadmill” or totally bumfuzzled by the whole idea, let us know and we’d be happy to help you navigate these waters. Believe it or not, not all customers are worth hour effort and you CAN choose who you do business with, based on what makes sense for your business…we’ll help you identify that and craft a plan to get a grip on those crazy customers, and improve your productivity at the same time.