Sara November 21, 2012 Communication, Internet, Management, Organizational, Professional Development

Employee social media workplace whining is a very new and serious area of concern for employers – unchartered territory.

Continuing on this subject – employees and employers alike should be on guard and remind themselves of the fact that EVERYONE could see what’s being written – ...

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Sara November 17, 2012 Leadership, Management, Operations, Organizational

We are what we repeatedly do. Excellence, then, is not an act but a habit. Aristotle

Scott Eblin in his book “The Next Level:    What Insiders About Executive Success” talks candidly about the fact that we must develop “Grounded ...

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Sara November 13, 2012 Management, Operations, Organizational

Executives think they need to be marathoners when in reality they need to be more like sprinters.

Marathoners   can run as long and as fast as possible, but in fact executives need to be more like sprinters, putting everything they’ve got into a short burst of speed ...

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Sara November 9, 2012 Leadership, Management, Professional Development

Do you have a Life GPS?

Life Goals Planning System that is – according to “The Next Level   Author” Scott Eblin.  1.  List your strengths and favorite activities   – your ...

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Sara November 5, 2012 Human Resource Management, Leadership, Management, Organizational

What you say as an executive has great impact.

A top corporate executive made a comment during a plant visit that its maintenance budget looked a little high.  The next thing he knew, the plant managers had made drastic ...

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Sara November 1, 2012 Human Resource Management, Leadership, Management

Responsibility differs from Accountability

At the   executive level, you supervise too many projects most liekly to be involved hands on with all of them.  Still,   you’re accountable for them.  Thus, you must ...

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Sara October 28, 2012 Communication, Customer Service, Leadership, Management, Operations, Professional Development

Do you have “Talk Equity”?

That’s free advertising accordinging to the Southwest Airlines leadership who develped a “personality description model” for their company to   craft the ...

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Sara October 24, 2012 Leadership, Management, Marketing, Operations, Organizational

A crisis can contain the germ of a big idea.

Ralph Waldo Emerson said it a little more eloquently with “Necessity is the mother of invention”.  A weed is a   plant whose virtue has not yet been discovered.  ...

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Sara October 20, 2012 Customer Service, Human Resource Management, Leadership, Management, Marketing, Operations, Organizational, Professional Development

Where does your staff think they are in the pecking order?

It may surprise you to learn that Southwest Airlines is the most unionized airline, with 85% of its employees in unions.    Yet the airline has a reputation for amicable ...

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Sara October 16, 2012 Communication, Human Resource Management, Leadership, Management, Operations, Organizational, Professional Development

Set and renew noble expectations

Hang with me for one more day while I tout a few of the fabulous lessons we as business owners, principals, managers can learn from the sensitive successes of our friends in ...

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