If I knew then what I know now….is usually how the conversation starts with an agency owner or manager who has just gone through a very painful conversion of their agency ...

In order for a quality performance management program to stand the test of time it must be continually re-evaluted to ensure the program remains relevant and effective.  Too ...

Enjoy this “Cliff’s Notes” version of a few notable key points in this great read: Mind Your Timing – The difference between success and failure often comes down to ...

1) Goal setting and revising:  Since change occurs rapidly in business,   it’s imperative that goals are set and revised at least quarterly.  Research indicates that the ...

Marcus Buckingham does a fabulous job of communicating through his passions on this subject in his book “Go Put Your Strengths To Work” where he deals with identifying ...

Failing to utilize the information you already know can prevent you from achieving your goals. Most people don’t realize they already know how to, play better, work more ...

The trajectory of change over the past several thousand years tells us what’s in store as we move forward through the 21st century: faster change, more pressure ...

A study by Tor Dahl, former chairman of the World Confederation of Productivity Science, indicates that the average American business wastes or misdirects work time the following ...

Not just me, everyone I talk to is feeling squeezed. The accelerating pace of change causes an incredible compression of time, yet research says we have more time than ever ...

Until 2011, the Girl Scouts had to rely on charm (and their parent’s help) to sell cookies. Technologically savvy juniors these days in the Girl Scout ranks are now selling ...