I’m just off a call with an agency that has grown at an amazing pace in the last couple of years.  When I say “amazing” I really mean staggering.  So why contact a ...

Sounds like a crazy concept in business, but if you think about it you know “servant-leaders” and more than likely you respect them   highly.  Servant-leaders are ...

I love this concept of including your staff in the plan – though I can say I learned the concept the hard way.  I used to be so proud of my annual planning outcome, ...

Reid really hit the nail on the head when he made this statement at a recent   ASCnet Leadership Retreat in Florida we attended.  Congratulations to Reid for taking the ...

While detailed knowledge in a single area once guaranteed success, today the top rewards go to those who can operate with equal aplomb in starkly different areas — ...

Too many times “managers” view empowerment as just another way to get out of things they don’t like to do – which isn’t true.  Yes, I will say ...

OK – I lied, I said last week that you only had to hand with me on this Southwest Airlines bandwagon for one more day, but I forgot something that’s noteworthy in ...

“Trust” oh my, what a four-letter word for some people, but it doesn’t have to be (and that’s coming from a reformed primo control freak!)  If ...

Make appointments for performance appraisals because the review process takes preparation and time.  Formally scheduling appraisals protects managers from having workers claim ...

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