I’m just off a call with an agency that has grown at an amazing pace in the last couple of years.  When I say “amazing” I really mean staggering.  So why contact a ...

It seemed as though the “fire bell” would ring every day, at least a few times and everyone would fly off in all directions.   I’m not sure how long it took ...

Sounds like a crazy concept in business, but if you think about it you know “servant-leaders” and more than likely you respect them   highly.  Servant-leaders are ...

I love this concept of including your staff in the plan – though I can say I learned the concept the hard way.  I used to be so proud of my annual planning outcome, ...

Too many times “managers” view empowerment as just another way to get out of things they don’t like to do – which isn’t true.  Yes, I will say ...

OK – I lied, I said last week that you only had to hand with me on this Southwest Airlines bandwagon for one more day, but I forgot something that’s noteworthy in ...

“Trust” oh my, what a four-letter word for some people, but it doesn’t have to be (and that’s coming from a reformed primo control freak!)  If ...

Make appointments for performance appraisals because the review process takes preparation and time.  Formally scheduling appraisals protects managers from having workers claim ...

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Companies must innovate faster and more efficiently than ever before.  Those stuck in their antiquated thinking, believing they can apply yesterday’s business practices ...