Our industry has historically identified prior work experience in a particular position as the on-ramp to a series of recurring positions, sometimes with different agencies, ...

I did an agency workflow audit recently where I found piles and piles of insured copies of policies.  They had delivery form letters attached and everything, but were just ...

Talk about a four-lettered word in many of the organizations I work with –  that’s “Change”.  OK, I haven’t totally lost it, I know ...

  When I found out I was going to have twins I threw myself into a massive research mode to learn everything I could about carrying and having twins.  Talk about crazy ...

  Being resilient has to be one of the most common success mindsets among all the skyrocketing young entrepreneurs I’ve studied over the course of the years.  A lesson ...

If you’re not stopping at least once a month and looking at some key success indicators on a regular basis – no one else is and where does that get you in the long run ...

I heard that statement early in my professional career.  At the time I’m sure that pearl of wisdom was intended to inspire me physically do something because I needed to do ...

I enjoy doing behavioral profiling for a number of my clents.  While we start with some basic framework profiling data, for close to 10 years of doing this, I’ve never seen ...

With executives, consider avoiding the classic “pain-based” questioning model” where salespeople try to diagnose and instantly fix an area of client concern.  ...

  Too many times typcial sales people spend more time tearing down the competition’s lousy job than highlighting on the positives that they bring to the table.  Have ...