Sara February 13, 2013 Human Resource Management, Leadership, Management, Organizational, Professional Development

Servant-leaders want to serve and empower those they lead.

Sounds like a crazy concept in business, but if you think about it you know “servant-leaders” and more than likely you respect them   highly.  Servant-leaders are ...

Read More
Sara February 9, 2013 Human Resource Management, Leadership, Management, Organizational, Professional Development

“We-engineering” opposed to re-engineering includes employees in all plans, procedures and practices.

I love this concept of including your staff in the plan – though I can say I learned the concept the hard way.  I used to be so proud of my annual planning outcome, ...

Read More
Sara February 1, 2013 Human Resource Management, Leadership, Organizational, Professional Development

Multi-mania, it’s everywhere. Multimedia, multi-tasking, multi-cultural…everywhere you look we’re bombarded by the concept.

While detailed knowledge in a single area once guaranteed success, today the top rewards go to those who can operate with equal aplomb in starkly different areas — ...

Read More
Sara January 30, 2013 Customer Service, Leadership, Management, Marketing, Organizational, Professional Development

Manage Permanence

OK – I lied, I said last week that you only had to hand with me on this Southwest Airlines bandwagon for one more day, but I forgot something that’s noteworthy in ...

Read More
Sara January 26, 2013 Human Resource Management, Leadership, Management, Operations, Organizational, Professional Development

Trust is essential in empowering relationships.

“Trust” oh my, what a four-letter word for some people, but it doesn’t have to be (and that’s coming from a reformed primo control freak!)  If ...

Read More
Sara January 4, 2013 Leadership, Management, Organizational, Professional Development

“Performance appraisal” means both looking ahead to the future and examining past performance for lessons learned from both successes and failures.

Make appointments for performance appraisals because the review process takes preparation and time.  Formally scheduling appraisals protects managers from having workers claim ...

Read More
Sara December 19, 2012 Human Resource Management, Leadership, Management, Operations, Organizational, Professional Development

Learning organizations are never stagnant…Part 5

Learning organizations are defined by their ability to master these elements:1.  Systems Thinking – 2.  Personal Mastery – 3.  Mental Models – 4.  Building ...

Read More
Sara December 7, 2012 Human Resource Management, Leadership, Management, Operations, Organizational, Professional Development

Learning organizations are never stagnant…Part 2

 Learning organizations are defined by their ability to master these elements:1.  Systems Thinking – 2.  Personal Mastery – Individuals should be confident in ...

Read More
Sara December 3, 2012 Human Resource Management, Leadership, Operations, Organizational, Professional Development

Learning organizations are never stagnant!

They are always looking for an edge and they value originality.    Learning organizations are defined by their ability to master these elements: 1.  Systems Thinking – ...

Read More
Sara November 25, 2012 Human Resource Management, Management, Organizational

Wanna gripe about your boss or your job on social media…ya can’t just say anything.

Believe it or not, courts are swinging in both directions regarding this issue.  It’s a whole new issue for employer’s and it’s not tried and true yet, so ...

Read More