Sara November 21, 2012 Communication, Internet, Management, Organizational, Professional Development

Employee social media workplace whining is a very new and serious area of concern for employers – unchartered territory.

Continuing on this subject – employees and employers alike should be on guard and remind themselves of the fact that EVERYONE could see what’s being written – ...

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Sara November 17, 2012 Leadership, Management, Operations, Organizational

We are what we repeatedly do. Excellence, then, is not an act but a habit. Aristotle

Scott Eblin in his book “The Next Level:    What Insiders About Executive Success” talks candidly about the fact that we must develop “Grounded ...

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Sara November 13, 2012 Management, Operations, Organizational

Executives think they need to be marathoners when in reality they need to be more like sprinters.

Marathoners   can run as long and as fast as possible, but in fact executives need to be more like sprinters, putting everything they’ve got into a short burst of speed ...

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Sara November 5, 2012 Human Resource Management, Leadership, Management, Organizational

What you say as an executive has great impact.

A top corporate executive made a comment during a plant visit that its maintenance budget looked a little high.  The next thing he knew, the plant managers had made drastic ...

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Sara October 24, 2012 Leadership, Management, Marketing, Operations, Organizational

A crisis can contain the germ of a big idea.

Ralph Waldo Emerson said it a little more eloquently with “Necessity is the mother of invention”.  A weed is a   plant whose virtue has not yet been discovered.  ...

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Sara October 20, 2012 Customer Service, Human Resource Management, Leadership, Management, Marketing, Operations, Organizational, Professional Development

Where does your staff think they are in the pecking order?

It may surprise you to learn that Southwest Airlines is the most unionized airline, with 85% of its employees in unions.    Yet the airline has a reputation for amicable ...

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Sara October 16, 2012 Communication, Human Resource Management, Leadership, Management, Operations, Organizational, Professional Development

Set and renew noble expectations

Hang with me for one more day while I tout a few of the fabulous lessons we as business owners, principals, managers can learn from the sensitive successes of our friends in ...

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Sara September 14, 2012 Management, Organizational, Professional Development

High-Impact organizations know that the benefits provided by on-going performance management will more than repay the investment.

“Performance Management” everything managers do that involves leading, managing, assessing and developing their employees.  Despite the broad range of activities, ...

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Sara September 10, 2012 Leadership, Management, Organizational

Performance Management is Management

If you buy into the fact that this is not just an annual appraisal, then as a performance manager you believe at the very core of your being that its primary purpose is to ...

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Sara September 6, 2012 Management, Operations, Organizational, Professional Development

Sustainability is the secret to great performance management success

In order for a quality performance management program to stand the test of time it must be continually re-evaluted to ensure the program remains relevant and effective.  Too ...

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