Even the Girl Scouts capitalize on technology opportunities!
Until 2011, the Girl Scouts had to rely on charm (and their parent’s help) to sell cookies. Technologically savvy juniors these days in the Girl Scout ranks are now selling their famed cookies online through a custom website and an iPhone app. Membership has declined over the past decade, but cookie sales are at an all time high, thanks to technology that is helping fewer girls sell smarter!
Lesson learned?
Let’s scrub your website today and make sure you are capitalizing on your productivity to make sure routine client service requests are being funneled effectively and reducing your E&O at the same time you’re meeting your client’s 24/7 service access needs.