Your customers want you to help add value to their business strategies – be that value.
Have you endeared yourself to your client for the right reasons? Does your client consider you a valuable part of their business management team? If not what can you be doing to make sure that happens?
Not all clients are created equal – everyone has different hot buttons, buying styles and definitions of value. If you don’t know your key clients well enough to make sure you are those important things to your client you’re missing a key component to your retention. Let us know how we can help you find, create and maintain that very important client relationship quotient. |